Privacy Policy

01 Information We Collect

We collect personal information that you voluntarily provide when you use our website, book a consultation, or communicate with our team. This may include:

• Contact Details: Name, email address, phone number, WeChat ID, and WhatsApp number.
• Biographical & Professional Data: Date of birth, nationality, education history, work experience history, and resumes or CVs.
• Immigration Data: Current visa subclass and expiry date, visa history, target occupation, and ANZSCO code.
• Usage Data: Browser type, pages visited, referral source, and anonymised interaction data collected via cookies and tracking pixels.

We only collect information that is directly relevant to delivering our services. You are not required to provide information beyond what is necessary for the service you are requesting.

02 How We Use Your Information

Your data is collected strictly for the purpose of providing our professional services. Specifically, we use your information to:

• Evaluate your eligibility for career placements and Australian visa pathways.
• Communicate with you regarding your consultation, program progress, and application milestones.
• Match you with potential Australian employer sponsors from our verified network.
• Facilitate the transfer of relevant documentation to our licensed legal partner, Insight Idea, for formal migration assessments and visa lodgements.
• Improve our website, marketing, and client service operations using aggregated, anonymised analytics data.

We do not use your personal information for automated decision-making, profiling, or any purpose unrelated to the delivery of your requested services.

03 Data Storage & Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. All digital records and uploaded documents are securely stored using encrypted cloud databases (Supabase) with access controls limited to authorised RedBridge Consulting staff and our legal partner Insight Idea.

Data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Australian law. You may request deletion of your personal data at any time by contacting us at [email protected].

04 Cookies & Marketing Tracking

Our website uses cookies, local storage, and third-party tracking technologies to analyse website traffic, measure advertising performance, and optimise the user experience. These technologies include:

• Meta Pixel: Used to measure the effectiveness of our advertising on Facebook and Instagram, and to enable retargeting to previous visitors.
• Google Analytics 4 (GA4): Used to measure website traffic, user behaviour, and content performance. Data is anonymised and aggregated.
• Functional Cookies: Used to remember language preferences, booking form state, and UTM attribution parameters.

By using our website, you consent to the use of these tracking technologies. You may configure your web browser to disable cookies at any time, though some features of the website may not function correctly without them.

05 Third-Party Sharing (Legal Partners)

RedBridge Consulting partners exclusively with Insight Idea — a registered Australian law firm and MARA registered migration agent (MARN: 1467870) — to provide formal legal and immigration advice to our clients.

We may securely share your profile information and uploaded documents with Insight Idea solely for the purpose of executing legal assessments and visa lodgements. This sharing occurs with your explicit consent, given during the client onboarding process prior to any formal engagement.

No other third-party sharing of your personal information occurs without your direct, written consent.

06 Contact Us

If you have any questions about this Privacy Policy, wish to access the personal data we hold about you, or want to request deletion of your data, please contact us through any of the following: